About the department

Our Commercial function plays a vital role in driving growth and strengthening Welbeck’s position as a leading private healthcare provider. Working at the intersection of clinical excellence and strategic relationships, the team focuses on building and maintaining strong partnerships with referrers, consultants, and external stakeholders.

Through proactive engagement, events, and targeted outreach, the department ensures that Welbeck’s services remain highly visible, accessible, and the facility of choice across London and beyond. Collaboration, insight-led decision making, and a commitment to exceptional service underpin everything the team delivers.

About the role

As a Referrer Engagement Executive, you will play a key role in supporting and growing Welbeck’s referral network through proactive outreach and relationship management. You will work closely with the Referrer Engagement Manager and internal teams to ensure referrers experience a seamless, responsive, and high-quality pathway when working with Welbeck.

You will engage regularly with GPs, concierge doctors, corporate medical teams, and other stakeholders, building trusted relationships and raising awareness of Welbeck’s consultants and services. Through activities such as events, practice visits, and digital engagement, you will help position Welbeck as a premium healthcare provider.

The role also involves supporting the coordination of referrals, maintaining CRM systems, tracking engagement activity, and identifying opportunities to improve referrer experience and drive growth.

This is an excellent opportunity for someone looking to develop a career in commercial healthcare who is proactive, relationship-driven, and motivated by delivering impactful engagement activity.

Key Responsibilities

• Support delivery of a proactive referrer engagement programme across key stakeholder groups

• Conduct outreach activities including events, CPD sessions, practice visits, newsletters, and follow-ups

• Build and maintain strong relationships with referrers, ensuring consistent communication and support

• Coordinate referral pathways, supporting bookings and ensuring a smooth, efficient experience

• Respond promptly to referrer queries and facilitate introductions to specialists where required

• Maintain accurate and up-to-date records within CRM systems

• Support planning and delivery of a programme of commercial events and educational sessions

• Track engagement activity and provide insights to support growth and performance

• Identify opportunities to expand the referral network and increase activity

• Work collaboratively with internal teams to enhance the referrer journey and overall experience

For a copy of the full job description and the person specification please click here

About you

You are a proactive and relationship-focused professional with experience in a client-facing or stakeholder engagement role. You are confident communicating with a wide range of individuals and enjoy building trusted, long-term relationships.

Organised and detail-oriented, you can manage multiple priorities, from outreach activities to event coordination and stakeholder communication, while maintaining a high standard of professionalism.

You are commercially minded, motivated by growth, and comfortable working in a fast-paced environment where initiative and adaptability are key. You take pride in representing a premium brand and delivering an exceptional experience across all touchpoints.

Experience with CRM systems, events, or healthcare environments would be advantageous, along with an interest in developing a career in commercial healthcare.

About Us

For more information about Welbeck please click here

Recruitment Process

For this role, there will potentially be four stages;

• Stage 1 - Shortlisting (based on your application)

• Stage 2 - Screening Calls

• Stage 3 - 1st Stage Interview

• Stage 4 - 2nd Stage Interview

We aim to complete these as soon as possible after the closing date for applications.

Using AI

AI tools can be helpful when you’re preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.